Reference

bibirtoto Privacy Policy: What We Collect and Why

The bibirtoto Privacy Policy sets out exactly what personal data we collect when you open an account, how that data moves through our systems, and what rights you…

Account data protectionDANA & QRIS transaction privacyCookie and device data clarityYour right to request changesIndonesia-applicable scope
bibirtoto bibirtoto Privacy Policy: What We Collect and Why
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you have a question about your personal data — what we hold, how long we keep it, or how to request a correction — our support team is available seven days a week. You can reach us through live chat on bibirtoto.click, by email at the address listed in your account dashboard, or through our WhatsApp line during business hours. Players in Semarang and across Indonesia receive the same response priority regardless of the channel they choose.

Team online

Live Chat

Available around the clock directly on bibirtoto.click. Start a chat from any page — our team can pull your account data record and answer privacy questions in real time.

Email Support

Find the official support email inside your account dashboard under Settings. Expect a written response within 24 hours for data access or deletion requests submitted by email.

WhatsApp Line

Our WhatsApp support line operates Monday through Sunday, 08:00 – 22:00 WIB. Use it to ask about transaction data linked to your DANA or GoPay wallet.

DATA HANDLING PRACTICES

Six Ways We Protect Your Account Data

Protecting the data you share with us is not a formality — it shapes how we build every part of the account flow, from phone verification at registration through to withdrawal matching…

Phone Verification

We verify your phone number before account access is granted. This single-use code step means your account cannot be activated by someone who does not control your registered number.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how pages load on your device. You can clear these via your browser settings at any time without losing your account.

Data Retention Period

Account data is retained for as long as your account remains active. If you request account closure, we delete identifying data within 30 days, retaining only the transaction records required under applicable financial rules.

Payment Data Isolation

Your QRIS scan data and DANA wallet references are stored separately from your gameplay history. Payment processors receive only what is needed to clear or reverse a transaction — nothing more.

Access Logs

We log the IP address and device type each time your account is accessed. If we detect a login from an unfamiliar location, we flag the session and may ask you to re-verify your phone number.

Requesting Data Changes

You can request a correction, export or deletion of your personal data by contacting support via live chat or email. We aim to process confirmed requests within seven business days.

Common Questions About the bibirtoto Privacy Policy

The questions below reflect what we hear most from people who have just opened an account or are considering one. If your question is not listed here, our live chat team can give you a direct answer about your specific data situation on bibirtoto.click.

We collect your name, email address, mobile number and the payment method you register — such as DANA, OVO or a BCA virtual account. We also log the device type and IP address used during registration.

We do not sell your data. We share only the minimum necessary with payment processors — for example, your GoPay wallet reference when processing a withdrawal — and with identity-verification services where local law requires it.

Our data practices are designed to align with applicable Indonesian regulations. Access to certain account features depends on local law, and our data handling follows the same regional scope.

Yes. Contact us via live chat or the email address in your account dashboard. We aim to deliver a data export within seven business days of verifying your identity.

Identifying personal data is deleted within 30 days of a confirmed closure request. Transaction records linked to QRIS, bank transfer or virtual account payments are retained only as long as financial compliance rules require.

We use session cookies for login continuity and analytics cookies for page-load performance. You can delete or block these through your browser settings at any time; your account and wallet connections will not be affected.

Our access-log system flags logins from unrecognised IP addresses or device types. We may pause the session and send a phone verification code to the number registered on your account before restoring full access.